As We Draw To The End of the Year..
It’s interesting when we get to this time of year how we reflect on how our year has gone and divide these into what we did well and not so well. Our year is often based on what we achieved or didn’t achieve, however, we also need to balance this out by looking at what the circumstances were that helped us achieve and what the causes were that prevented us from achieving. When we look deeper into these events, we can find the root cause for perceived failure and / or the basis or reason for our success. There are various tools we can use to examine these; below are some examples of tools available for us to look at. The Five Whys is a root cause analysis – we repeatedly ask ourselves the ‘why’ question to dig deep into a problem or issue. The Five Ws also known as
